NZ insurance ombudsman investigates red zone complaints, www.insurance news.com.au, 30 April 2012
Left Out in the Cold Without any Cover, Rob Stock, The Press, February 2012
Insurance & Savings Ombudsman steps up Earthquake Response, CERA's Earthquake Recovery Update, Nov 2011
Insurance Disputes - Where do you Turn?, Janine Starks, Financial Agony Aunt, The Press, August 2011
Insurance Vital to Recovery, Canterbury Tales - Canterbury Westland Branch of the New Zealand Law Society, February 2012.
2011 ISO Scheme complaints available online, 27 April 2012
ISO warns cover may expire on 22nd February 2012, 21 February 2012