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Case Study Search

Use the Search engine below to find and view case summaries of the complaints considered and completed by the ISO during 2002 and 2003.

Search Term:

Category:
All Categories Contents Credit Card House Marine/Pleasurecraft Motor Vehicle Travel Health Income Protection Life Mortgage/Loan protection Personal accident/Disability Savings Superannuation

Year:
All Years 2002 2003

Tips for using the Case Study Search

Multiple Term Search

You can search for case summaries containing multiple terms by placing a space between each term in the "Search term" field. For example, if you were looking for complaints which involved both "non-disclosure" and "convictions" you would enter:

Abbreviations

The following abbreviations have been used in the case summaries:

ACC	The Accident Compensation Corporation established by the Accident Compensation Corporation Act 1982 or the Accident Rehabilitation and Compensation Insurance Corporation established by Accident Rehabilitation and Compensation Act 1992
C	Complainant
ILRA	Insurance Law Reform Act 1977
ISO	Insurance & Savings Ombudsman
LTSA	Land Transport Safety Authority
P	Participant
TOR	Insurance & Savings Ombudsman's Terms of Reference