News & Publications

Tip of the Month

Case studies from July to September 2014 have been uploaded onto our website. This searchable database of all ISO Scheme decisions dates back to 2000. You can see how the ISO Scheme investigated a variety of issues, and lessons that can be learnt.

About the ISO Scheme

Hear from the Insurance & Savings Ombudsman Karen Stevens.

See the Fair Go interview with Insurance & Savings Ombudsman Karen Stevens